TRADEXPROP HELPDESK
Frequently Asked Questions
Crypto FAQ
A breach means that you violated the Max Drawdown rule. In the event you have a breach, you will fail the Evaluation or have your Funded Account taken away.
The Daily Cap Limit is the maximum percentage of your starting balance that your crypto account can move in any given day. The Daily Cap Limit is calculated using the previous day’s equity, which resets at 5 PM EST. In the event that the assets in your account move in excess of 3% of your starting balance from your previous day’s equity in either direction, your positions will be closed out and your account will be locked until the start of the new trading day at 5 PM EST. Example: For a 100k starting balance account, with a 3% Daily Cap. If the account finishes the day, with Equity at 101k, the next day’s limits will be 101k +/- 3k (i.e. 98k – 104k).
The Maximum Drawdown for both the X-1 Step (Crypto) and X-2 Step (Crypto) accounts is static, meaning it remains the same value as long as the account remains active, regardless of gains made.
For the X-1 Step account, the Maximum Drawdown is initially set at 6%. For example, with a starting balance of $100,000, the drawdown limit would be $94,000. If you grow your account to $102,000 in CLOSED BALANCE, your Maximum Drawdown remains at $94,000.
For the X-2 Step account, the Maximum Drawdown is initially set at 9%. With a starting balance of $100,000, this allows a drawdown to $91,000. If your account increases to $102,000 in CLOSED BALANCE, the Maximum Drawdown limit would still be $91,000.
In both steps, the drawdown threshold remains fixed no matter how high the account balance goes.
Positions can be held over the weekend.
Yes. We will consider you inactive and your account will be breached if you do not have any trading activity on your account for 30 consecutive days.
Opening a position within 3 minutes before or after a News Event is prohibited. Any traders identified as having opened a position during a News Event are subject to having that position closed and the associated P&L removed from their account, having the leverage on their account reduced or having their account breached altogether. The Company has sole and absolute discretion in determining what constitutes a News Event. This rule is intended to protect the integrity of our program and is not meant to penalize traders who inadvertently trade through a news event.
Upon passing your Evaluation, you will receive an email with instructions on how to access and complete both your “Know Your Customer” verification and your “Trader Agreement”. Once both are completed your Funded Account will be created, funded and issued to you typically within 24-48 business hours. You will receive a confirmation email once this account is being enabled.
Once you pass the Evaluation, we provide you with a funded account, backed by our capital. The capital in your funded Account is notional and may not match the amount of capital on deposit with the Liquidity Provider. A Funded Account is notionally-funded when actual funds in the account (i.e., the equity in a Funded Account represented by the amount of capital) differs from the nominal account size (i.e., the size of the Funded Account that establishes the initial account value and level of trading). Notional funds are the difference between nominal account size and actual capital in a Funded Account.
Use of notional funding does not impact your trading conditions in any way.
No. We do not have any control over pricing from the liquidity provider or on the executions on your trades.
For purposes of managing risk and minimizing transaction costs, we may offset or negate market risk and act as the direct counterparty to certain trades initiated in the Account. Such trades are executed at prices provided by the Liquidity Provider(s). This framework is intended to ensure you receive real market execution on your trades, while simultaneously allowing us to manage risk dynamically by routing existing positions or future orders to third parties for execution as we deem appropriate. We believe that such real market execution and dynamic risk management would not be possible or as cost-effective if trades were executed in simulated accounts. Regardless of whether we act as counterparty to your trades, the gain or loss on your funded account is not calculated differently. However, when we act as the counterparty to your trades, there is an inherent potential conflict of interest because your trades do not result in net gain or loss to us, as your trades would if we were not the direct counterparty.
The maximum position that you may open is determined by your available margin. We reserve the right to increase the margin requirement, amend the leverage ratio limits, or limit the number of open positions you may enter or maintain in a Funded Account at any time, without prior notice, and to revise, in response to market conditions, the drawdown levels at which trading in the funded account will be halted. We or the Liquidity Provider reserve the right to refuse to accept any order.
If you have gains in your funded account at the time of a breach, you will still receive your portion of those gains.
For example, if you have a $100,000 account and you grow that account to $110,000. Should you then have a breach we would close the account. Of the $10,000 in gains in your funded account, you would be paid your portion thereof.
Traders can request a withdrawal of the gains in their funded account at any time in their trader dashboard, but no more frequently than once per thirty (30) days. So, if you make gain in your funded account, you can request a withdrawal. When you are ready to withdraw the gains from your funded account, click the Withdraw Profits button in your trader dashboard and enter the amount to withdraw. All such gains are distributed via the available outbound payment solutions offered from time to time. Once your withdrawal request is approved, we will pay the monies owed to you. We reserve the right to change the withdrawal methods and options at any time.
Your first withdrawal can be requested at any time, subject to the profit split stated in the Trader Agreement. Thereafter, you can request a withdrawal of the gains in your account every 30 days. When a withdrawal is approved, we will also withdraw our share of the gains. The drawdown does not reset when you request a withdrawal. Example: You have taken an account from $100,000 to $120,000. You then request a withdrawal of $16,000 where the profit split is 90/10. In this scenario, you will receive $14,400 and we would retain $1,600. This would also take the balance of the account down to $104,000, and your Maximum Drawdown will remain$94,000. So, you would have $10,000 maximum you could lose on the account before it would violate the Maximum Drawdown rule. If you take a full withdrawal of the gains in your Funded Account, the Maximum Drawdown will still remain at $94,000.
The rules for the Funded Account are exactly the same as your Evaluation account. However, with a Funded Account, there is no profit target.
We have risk management software that is synced with the accounts we create. This allows us to analyze your performance in real time for achievements or rule violations. As such, you must use an account that we provide to you.
Subject to compliance with applicable laws and regulations, traders from all countries, excluding OFAC listed countries, can take part in our program, unless otherwise limited at the Company’s discretion.
You must be at least 18 years of age, or the applicable minimum legal age in your country, to purchase an evaluation.
Upon purchasing an Evaluation, you will receive access to a trader dashboard where you can monitor your Evaluation and Funded Accounts. The dashboard is updated every time we calculate metrics, which occurs roughly every 60 seconds. It is your responsibility to monitor your breach levels.
All trades will be executed on the DXtrade platform.
You can trade any products streamed by the Liquidity Provider into the available platform.
We allow up to 5:1 leverage on BTC and ETH. Other cryptocurrencies listed on the platform are at 2:1.
Trading hours are set by the cryptocurrency exchange or Liquidity Provider(s) and are generally open 24 hours. We do not have any control over the trading hours.
Please note that holidays can have an impact on available trading hours.
Commissions or commission-equivalents may be charged in connection with your trading activity.
Please note that cryptocurrency trading is subject to a percentage-based commission rate of 0.05% of the total notional trade volume, charged per side (USD amount * 0.0005).
Subject to our policy on Prohibited Trading as described below, you can trade using an automated strategy.
You are expressly prohibited from using the Services to violate any law, statute, ordinance, regulation, or treaty, whether local, state, provincial, national, or international, or to violate the rights of a third-party, including, but not limited to intellectual property rights, privacy rights, rights of publicity, or other personal or proprietary rights.
Additionally, you are expressly prohibited from scraping, crawling, framing, posting unauthorized links to, aggregating, hacking, performing denial of service (DOS) attacks on, reverse engineering, or circumventing technological protection measures of the Services or the Company website.
You are also prohibited from using the Services or the Company website to transmit unsolicited commercial emails to third parties or Traders of the Company. While The Company is not responsible for any such content posted by its Traders and does not have the affirmative obligations to monitor such content, it does reserve the right to remove them.
You are also prohibited from using any trading strategy that is expressly prohibited by the Company or the Brokers it uses. Such prohibited trading (“Prohibited Trading”) shall include, but not be limited to:
- Exploiting errors or latency in the pricing and/or platform(s) provided by the Broker
- Utilizing non-public and/or insider information
- Front-running of trades placed elsewhere
- Trading in any way that jeopardizes the relationship that the Company has with a broker or may result in the canceling of trades
- Trading in any way that creates regulatory issues for the Broker
- Utilizing any third-party strategy, off-the-shelf strategy or one marketed to pass challenge accounts
- Utilizing one strategy to pass an assessment and then utilizing a different strategy in a funded account, as determined by the Company in cooperation with the Company at its discretion
- Attempting to arbitrage an assessment account with another account with the Company or any third-party company, as determined by the Company in its sole and absolute discretion.
- Opening a position within 3 minutes before or after a News Event is prohibited. Any traders identified as having opened a position during a News Event are subject to having that position closed and the associated P&L removed from their account, having the leverage on their account reduced or having their account breached altogether. The Company has sole and absolute discretion in determining what constitutes a News Event. This rule is intended to protect the integrity of our program and is not meant to penalize traders who inadvertently trade through a news event.
- Attempting to arbitrage your account with another account with the Company or any third-party company, as determined by the Company in its sole and absolute discretion.
If the Company detects that your trading constitutes Prohibited Trading, your participation in the program will be terminated and may include forfeiture of any fees paid to the Company or owed to you by the Company, in the Company’s sole discretion. Additionally, and before any Trader shall receive a funded account, the trading activity of the Trader under these Terms and Conditions shall be reviewed by both the Company and the Broker to determine whether such trading activity constitutes Prohibited Trading. In the case of Prohibited Trading, the Trader shall not receive a funded account.
Additionally, the Company reserves the right to disallow or block any Trader from participating in the program for any reason, in the Company’s sole and absolute discretion.
To view all Prohibited Uses, please review our Terms and Conditions here, https://dashboardanalytix.com/terms-and-conditions/?v=6864f389d987
Opening a position within 3 minutes before or after a News Event is prohibited. Any traders identified as having opened a position during a News Event are subject to having that position closed and the associated P&L removed from their account, having the leverage on their account reduced or having their account breached altogether. The Company has sole and absolute discretion in determining what constitutes a News Event. This rule is intended to protect the integrity of our program and is not meant to penalize traders who inadvertently trade through a news event.
Charges come across in the name of dashboardanalytix.com.
When trading a Funded Account for our firm, you are treated as an independent contractor. As a result, you are responsible for any and all taxes on your gains.
Affiliates are credited for referrals when a user creates an account using a link or discount code provided by the Affiliate.
No refunds are offered.
Prohibition of Gambling Practices:
Engaging in inappropriate risk management practices, such as gambling, “all-in” trading, or excessively leveraging positions, is strictly prohibited. Trading activity that resembles gambling—such as consistently placing trades prior to news releases or other binary events—will not be tolerated.
Excessive risk-taking and gambling are defined by the percentage of an account risked in a single trade or across a series of trades or positions. An “all-in” trade refers to committing all or a substantial portion of available capital or margin to a single trade. Similarly, excessive and improper use of leverage occurs when a trader risks a significant portion of their account in one trade or across a series of one-directional trades and positions.
If you are found to be engaging in such activities, the Company reserves the right to immediately close your account and such closure may include the forfeiture of any fees owed to you by the Company, in the Company’s sole discretion.
Copy Trading
Copy trading from one account to another is only permitted if the trader owns all the accounts in question.
Group trading, signal services, passing services, or any other methods that bypass individual strategy are not allowed.
Engaging in trades that mirror or closely align with another trader or group of traders across multiple accounts is strictly prohibited.
Using automated trading systems (EAs) or third-party trading strategies that facilitate copy trading is strictly prohibited
Reverse Trading/Group Hedging
Hedging or executing reverse trades within a single account is not a prohibited trading activity.
Executing a buy trade on one account and a sell trade on another account, or vice versa, is strictly prohibited.
Group hedging across multiple accounts and/or coordinating opposing positions at one or multiple prop firms practice is strictly prohibited.
You are permitted to purchase and participate in only one evaluation of a specific account size and a specific plan type at a time, regardless of trading platform.
- Example: You can have one 100k One Step Plan and one 100k Two Step Plan active, simultaneously. However, you cannot have one 100k One Step Plan on DXtrade and another 100k One Step Plan, regardless of platform.
A maximum of $1 million in active evaluation plans per person is permitted. This can be composed of multiple assessments.
Commissions or commission-equivalents may be charged in connection with your trading activity. Rates and methods of application can vary by asset class and are determined by our liquidity providers, and may be adjusted periodically to reflect market conditions. In addition, it’s important to note that positions held overnight may incur swap rates. These rates vary by asset class and are subject to change.
While our current leverages and margin requirements are fixed, we reserve the right to implement tiered or variable margin requirements at our discretion, and such changes may be made without prior notice.
We utilize an aggregate source of pricing and liquidity from multiple brokers and liquidity providers. The current liquidity providers use a number of different tier 1 banks, prime brokers, market makers and other liquidity sources to derive their pricing, and those underlying liquidity providers change constantly. Aggregating liquidity providers while maintaining multiple sources of liquidity allows us to provide competitive pricing and execution, while reducing reliance on a sole liquidity provider.
All market pricing and trade executions are provided by the brokers, without any alterations or modifications on our part. Moreover, we do not adjust transaction costs such as bid-offer spreads, markups/markdowns or swaps beyond what is set by our brokers.
Please note that the composition of liquidity providers may vary depending on the platform.